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Our Policies
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On this page are links to our different wholesale policies. Please to read them carefully so that you are knowledgeable about what to expect from us and what we expect from you, our retail clients. If you have any questions what so ever do not hesitate to contact us. We are here to help you with any question you may have about your wholesale account set up or operation. Some of the links here may take you to information that you have already read. And some will have sections of other policies you may have already read. But it is all here again so that you can familiarize yourself with the information that pertains to having a wholesale account with us whether it be a full high volume wholesale account or a small volume wholesale drop ship account. We know the information here. We want you to know it so we don't have any misunderstandings in the future. So please if you have a question about any aspect of the information presented contact us so we can answer it for you. In time we would like to have a forum added to the website so it will be easier to see everyones suggestions and comments on ways to improve our business for everyone involved. Our clients are granted permisson to print any page on our website so that they may have a hard copy for their records. If you are not a client please request written permission to use our material. All material on this website is copyrighted and can not be copied without our express consent.
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Domestic International Shipping Policy (shipping from the continental U.S. to a foreign country)
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International Shipping (International Customer Accounts)
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Domestic Payment Options (Clients located in the 50 United States)
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International Payment Options (Clients that are located outside the 50 United States)
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International Clients Placing Orders to the U.S. (domestic orders originating outside the 50 Untied States)
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Damages and Refund Policy (Applies to All National or INternational Wholesale Customers)
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Crystal Mountain Creations
27 River Street
Wakeman, OH 44889